Brown and Hurley in Coffs Harbour has been named the 2019 DAF Dealer of the Year, with the award presented at PACCAR’s annual dealer event, held in Queensland.
Brad May, Director Sales and Marketing PACCAR Australia, presented the Dealer of the Year trophy to Brown and Hurley Kenworth DAF Coffs Harbour, congratulating the Dealer Principal, Graham Sebbens, for winning the hotly contested DAF prize and crediting them for their benchmark performance.
Based on the dealer’s performance across all areas of their DAF business, the DAF Dealer of the Year award acknowledges excellence in truck sales, parts sales, service, finance and overall customer support. The dealership was also named the 2019 Customer Excellence Champion for the third consecutive time.
The Brown and Hurley Group is a wholly family owned Australian company that has been operating in the Australian transport industry for more than 70 years. The group employs more than 400 people across nine branches throughout Queensland and northern New South Wales. Over this journey, the group has forged strong relationships with its customers and continues to provide the highest level of quality services and facilities.
“Key factors in the success of the dealership are its ability to be a consistently high performer over a long period and sustain a culture that focuses on delivering excellent DAF sales administration, parts and service along with exceptional DAF customer advocacy.
“Brown and Hurley Kenworth DAF Coffs Harbour is an excellent example of a DAF dealer. Constantly exceeding their customers’ expectations, they strive to deliver the highest level of support across all areas of their business. They are a first class dealership and one that continuously invests in staff, equipment and facilities.”
Graham Sebbens, on behalf of the dealership, said the award was a group effort and the team had worked hard throughout the year to achieve the DAF Dealer of the Year title.
“What a year! What an amazing team with DAF products being the foremost in our minds for everybody at the dealership. It’s a huge part of the future for our business, as it continues to grow year on year. DAF trucks are a great product and the prospect for us increasing sales and our customer base is exciting.”
“Our customers are such great supporters of the brand and we appreciate their ongoing support and business.