From a field of more than 25 dealers across Australasia, Twin City Truck Centre Wodonga has been named Kenworth Dealer of the Year.
The prestigious Kenworth Dealer of the Year accolade is hotly contested among dealers, and is awarded to the dealership with the highest ranking across all areas of their Kenworth business.
TCTC Kenworth DAF Wodonga’s dedication to its customers was also demonstrated through being the runner up to the 2019 PACCAR Australia Service Dealer of the Year award for exceptional standards in service and support.
The Kenworth Dealer of the Year award was presented at PACCAR’s annual dealer event, held this year at RACV Royal Pines, on the Gold Coast.
Twin City Truck Centre was established in 1979, situated at Albury-Wodonga on the New South Wales and Victorian border. In this time, the dealership has been awarded the Kenworth Dealer of the Year award an astounding seven times, also being the recipient of the PACCAR Parts award, service awards and PACCAR Financial award since its establishment.
Director Sales and Marketing PACCAR Australia, Brad May presented the 2019 Kenworth Dealer of the year award to Chris Dziedzic and Justin Brooks congratulating their team for their professionalism, outstanding customer support, excellent customer advocacy and strong investment in facilities and mindset.
“Focussing on the most important factor in the business – the customer – TCTC Kenworth DAF Wodonga has again shown the highest standards of service and professionalism. The Kenworth Dealer of the Year award is not about who sells the most trucks, but which dealer provides the best overall performance for the customer. This award serves to encourage all dealers across the Kenworth dealer network to strive for customer excellence.
“On behalf of PACCAR Australia, I congratulate TCTC Kenworth DAF Wodonga on its most recent achievement and know they will enjoy continued success, upholding their exemplary standards into the future,” Brad said.
Chris dedicated the award to his team for their hard work, dedication and passion, which shows through in all they do.
“This is a wonderful award for us to win. We work so hard on ensuring we are doing everything we can for our customers” Chris said.
“We’ve got a wonderful, wonderful team and it’s about the culture in the dealership. It really is an honour for us and the team and I look forward to sharing this with them. I’d also like to thank the group at PACCAR for their ongoing support.”
Justin Brooks followed suit by thanking the team at the dealership and the support from PACCAR. In addition, Justin thanked the supplier group for their ongoing commitment to their team at Wodonga.