Against an outstanding field of top dealers across Australasia, New Zealand’s Southpac Trucks has been crowned Kenworth Dealer of the Year 2017 for exceptional sales, service and support.
The Kenworth accolade is widely regarded as the industry’s most sought-after prize for dealers. Open to Kenworth dealers across Australia, New Zealand and P.N.G., the award acknowledges excellence in, and is judged on, a points system across five main areas – overall dealer performance, truck sales, parts sales, finance and customer support.
This is the first time the Southpac dealership has won the highest Kenworth award and was their second award for the evening after winning the PACCAR Australia Service Dealer of the Year 2017 for outstanding service and support.
PACCAR Australia’s Director Sales and Marketing, Brad May, congratulated Southpac’s CEO Maarten Durent and Graeme Gibbons CEO of parent company The Colonial Motor Company LTD at the PACCAR Dealer Awards last week in Port Douglas, and commended them for their benchmark standards of Kenworth sales, service and support and their very impressive overall performance.
“The Kenworth Dealer of the Year is the result of many factors, not just about who sells the most trucks, but which dealer provides the best overall performance for the customer and the award recognises many achievements over the year. Southpac Trucks is an exemplar of how, when a team works together to deliver superior value for its customers, it can achieve great results. This dealer continues to be successful because of its single-minded commitment to customers.”
“They had a really big year and while they did all the things that were expected, in the end it was the way the team at Southpac supports its customers, providing superior service and doing everything right by the customer in every facet of the business that made the difference.”
“Their continued investment in new dealerships, facility upgrades and training their people is outstanding and the results are evident. It would be difficult to find another group that has the culture of success and growth mindset that Southpac Trucks has,” Brad said.
“Southpac Trucks is most deserving of this award and is an excellent Kenworth dealer,” he added.
Southpac Trucks CEO, Maarten Durent, said he was pleased to accept the Kenworth award on behalf of all his staff.
“There was a huge effort put in by everyone across the entire company and the New Zealand Dealer Network and it is great for them to be recognised for all their hard work. We are so proud to win this and are looking forward to sharing it with everyone,” Maarten said.
Graeme Gibbons, Southpac’s Chairman and CEO of The Colonial Motor Company LTD added:
“This wasn’t achieved by just one or two people; it was achieved by our entire team. We love what we do and love trucks and to receive this award makes a great thing even better,” he said.
Southpac has its head office in Manukau City and branches in Hamilton, Rotorua and Christchurch, further supported by 18 Parts & Service dealers across New Zealand. Its modern, custom-built sales, new truck preparation, service and parts complex features an expansive showroom as well as a yard stocked with a full range of Kenworths. Highly trained parts and service staff who work with the latest diagnostic equipment are available flexible working hours to meet customer demands.